After performing some troubleshooting, I was able to fix the issue. Sometimes the problem might be as simple as shutting down and turning on modem/ router.
Spybot Search & Destroy (S&D) is a spyware and adware removal computer program compatible with Microsoft Windows.
It scans the computer hard disk and/or RAM for malicious software.
In addition to spyware and adware detection and disinfection, Spybot-S&D can repair the registry, winsock LSPs, Active X objects, browser hijackers and BHOs, PUPS, computer cookies, trackerware, heavy duty, homepage hijackers, keyloggers, LSP, tracks, trojans, spybots, revision, and other kinds of malware.
Spybot – Search & Destroy is released as freeware for personal users, and available on purchase of an annual licence to corporate users.
Spybot - Search & Destroy can detect and remove a multitude of adware files and modules from your computer.
Spybot also can clean program and Web-usage tracks from your system, which is especially useful if you share your computer.
I was using it for the longest time since Windows 7, but after switching to Windows 10 the scans would never complete.
they just recently added 2.6 apparently there was some freezing with 2.5 from what i have read you have to install free version 2.4 and do the updates there are some files or something you have to add they have not posted a complete install on there web site because of these problems that is why i asked if anyone is using it.
There were no error messages and the web page comes with an option to click on diagnostic tools to find the cause.
I confirmed that my internet connection is working fine as I was able to go to google and look for search results.
You are always welcome to share your opinion on this. In some cases, this solution might be temporary as the error message might return after a week or month (This happened to me).